Technical support

At QIAGEN Lake Constance, we pride ourselves on the quality and availability of our technical support.

We don’t want to waste your time asking for long error descriptions or investigations or make you wait for spare parts to be supplied if you have an issue with your reader. We will ship immediately after receiving a notification from you that you need a replacement for your reader. The rest can wait!

Feel free to contact us with any issues via e-mail ( or call us on +49 7771 9166252. 

Download updates for your aLF Reader

Download recent software and language updates, user manuals and updates for your aLF tests here.

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Frequently asked questions